Jill Galuten

I always knew I wanted to help others and ultimately graduated with my Master’s from Rutgers University in NJ. I have worked in pediatric hospitals and schools for most of my career. When I moved to NC, I worked as a case manager in an adult ICU and am very excited about returning to work with the pediatric population. As a care manager, I look forward to helping families navigate the health care system and improving their overall health.

Crystal Bentley

Since becoming a nurse in 2011, I have developed a passion not only for helping people understand the medical jargon providers use, but also how to fit this information into their lives. I furthered these interests by obtaining a master’s in public health and a certificate in health communication from UNC in 2019. Along with supporting others, I enjoy hiking, kayaking, and generally enjoying the outdoors.  

Tracey Berckmiller

I’m originally from Baltimore, where I received my MSW from UMAB. We moved to North Carolina in 2005. I have been a member of the Duke Health team since 2006. I love working with the geriatric population. I’m passionate about helping patients and their families obtain needed resources and navigate through the challenging healthcare system.

Patricia Hayden

I am originally from Canada but have resided in North Carolina most of my adult life. I have a Bachelors Degree in Nursing, and throughout my career, I have worked with a diverse population of patients. Most of my nursing journey has been caring for critically ill patients in a large local hospital. I have also worked with patients who suffer from chronic wounds. My last role was as an inpatient Case Manager, which helped position me for this role with DukeWELL.

Sheila Allison

I am a native of NC raised on a 78 acre farm. I learned values such as the benefits of working hard, working as a team/family, and I enjoyed the unity experienced with a large family. I developed a strong desire to help people, which led to obtaining an ADN in 2007 and a BSN in 2021. I am currently working towards an MSN with a focus in Nursing Education.