Ta’Jhaneya "Neya" Hines

I am a licensed clinical social worker. I have been providing support to youth and their families within the community for the last four years. I have the pleasure of engaging in family and individual therapy for all ages. I have enjoyed collaborating with individuals and families by advocating for them in schools, home placements, and other settings. As a care manager, I look forward to providing my best effort to provide assistance.

Mariah Henley

My experience as a registered nurse has included ortho/trauma, inpatient rehab, and primary care at the Cleveland Clinic, UNC, and Duke Health systems. I have had the good fortune to have worked with some of the best and brightest in the nursing field with each experience adding to my skill and competence. I am always eager to learn new things in all areas of my life. My nursing power lies in my core values of patient advocacy, engagement, education, and respect.

Amber Clayton

I earned my BSN from East Carolina University in 2003, and I have been a Duke nurse ever since! I am a North Carolina native and love to spend my spare time with my family and gardening. I have over twenty years in direct patient care with experience in neurosurgery and emergency medicine. I enjoy getting to know patients and what is important to them. I find gratification in helping them navigate the health system, educating them on their health problems, and overall supporting their well-being.

Libertie "Libby" McDonald

I have been with Duke for eighteen years, where I spent all of that time at Duke Regional Hospital. I have spent my career in the surgery population but have worked with many different types of patients from the most prestigious patient to the least prestigious ones. I like what I do due to the fact that I am making a difference in someone else's life and hopefully that difference is for the better.

LaTecia Burden

I have eleven years of mental health experience and have worked with clients of all ages, races, and backgrounds. What I love most about the work I do is partnering with others while they put in the work to become the best versions of themselves. I enjoy seeing the growth and the confidence blossom in the client's I've had the pleasure to partner with over the years. I look forward to continuing to witness this growth with future clients.

Erica E McQueen

Originally from NC, I received my BS degree from East Carolina University and my Master’s degree from North Carolina Central University. I am a licensed clinical mental health counselor supervisor. My professional experience includes working in community mental health, providing vocational rehabilitation services, and coordinating mental health services for students in the public-school setting.

Anne Rivers Payne

I have been a registered nurse for over eleven years and have worked in outpatient clinics during that time. My passions include patient education and advocacy. I enjoy working with patients through the process of improving their health and meeting their healthcare needs.

Kristi Bickford

I am a Maryland native but have called North Carolina home since 2003. I received my Master’s degree in Social Work from the University of North Carolina at Chapel Hill. My professional experience includes working in the juvenile justice, community mental health, and health care systems. For the past 18 years, I have worked in the outpatient hospital setting, providing case management and care coordination services to children and adults with chronic health conditions. As a licensed clinical social worker, I enjoy empowering patients to take control of their health and wellbeing.

Susan A Hall

I am a registered nurse and have an extensive background in case management. I am a certified case manager (CCM), and I love working with patients in order to help them better understand and manage their healthcare needs. I believe this is my calling, and I am proud to serve the DukeWELL patient population in this role.