LaTecia Burden

I have eleven years of mental health experience and have worked with clients of all ages, races, and backgrounds. What I love most about the work I do is partnering with others while they put in the work to become the best versions of themselves. I enjoy seeing the growth and the confidence blossom in the client's I've had the pleasure to partner with over the years. I look forward to continuing to witness this growth with future clients.

Erica E McQueen

Originally from NC, I received my BS degree from East Carolina University and my Master’s degree from North Carolina Central University. I am a licensed clinical mental health counselor supervisor. My professional experience includes working in community mental health, providing vocational rehabilitation services, and coordinating mental health services for students in the public-school setting.

Anne Rivers Payne

I have been a registered nurse for over eleven years and have worked in outpatient clinics during that time. My passions include patient education and advocacy. I enjoy working with patients through the process of improving their health and meeting their healthcare needs.

Kristi Bickford

I am a Maryland native but have called North Carolina home since 2003. I received my Master’s degree in Social Work from the University of North Carolina at Chapel Hill. My professional experience includes working in the juvenile justice, community mental health, and health care systems. For the past 18 years, I have worked in the outpatient hospital setting, providing case management and care coordination services to children and adults with chronic health conditions. As a licensed clinical social worker, I enjoy empowering patients to take control of their health and wellbeing.

Susan A Hall

I am a registered nurse and have an extensive background in case management. I am a certified case manager (CCM), and I love working with patients in order to help them better understand and manage their healthcare needs. I believe this is my calling, and I am proud to serve the DukeWELL patient population in this role.

Taquicia Carr

I am a licensed clinical social worker with experience working in behavioral health, school, primary care, and hospital settings. I have been in roles as an outpatient therapist working with children, adolescents, teens, adults, and families. Recently, I have transitioned to medical social work and care management. I am passionate about care management, because I can support patients to achieve their best overall health. I utilize my skills with behavioral health and medical social work to advocate for patients to assist with getting their unmet needs.

Elisabeth "Betsy" Strain

I am native of Massachusetts and graduated from Boston College in Communication. I decided to “try” nursing and followed up at a community college to become an RN. Now 28 years later, I have received a BSN from UNC Wilmington and have worked as an RN in both Massachusetts and North Carolina. I have worked in forensics, behavioral health with both adults and adolescents/children, rehabilitation, and as a utilization manager for the last 12 years. I love working as an RN with opportunities to work with so many disciplines and care for such a diverse population.

Julia Mathes

I graduated from the University of Kentucky College of Nursing in 2020. I started my career as a NICU nurse and later transitioned to outpatient nursing, which had some components of care management. I loved the care management aspect of healthcare, because it provided the opportunity to care for patients holistically and on a deeper level. I am grateful to have found DukeWELL and look forward to serving a new population!

Keisha Payne

With 23 years of experience as a registered nurse, I've had the privilege of working in various fields, such as corrections, radiology, oncology, intensive care, utilization management, and behavioral health. Recently, I accomplished my master’s in social work, and I am eager to utilize my extensive experience and education to enhance the well-being of our patients and their families. Helping people is my passion, and I am excited to work with you!

Melissa Salter

I’ve been a RN for 26 years. The majority of my time was spent in NICU, PICU, and Neo/Peds transport. I was taught to not just care for my patients, but for the family as well. My other time was spent in obstetrics and pediatric neurology. I have a wide spectrum of experiences and am excited to bring those to help serve this community.