Who We Serve

DukeWELL provides services to the following plans and people at no extra cost:

Duke Employee Health Plans

(patients must be 18 or older)

  • Duke Select
  • Duke Basic
  • Duke Options
  • Blue Cross Blue Shield of NC - Blue Care

Other Employer & Individual Plans

  • Aetna Whole Health—Duke Health, WakeMed & Cone Health
  • Blue Cross Blue Shield of NC, except:
    • Medicare Advantage members
    • Individual members under 65 years old (health exchange plans)
    • State employees' health plan members
  • Cigna Collaborative Care

Medicare

  • Patients who are assigned to a provider in the Duke Connected Care Network

Medicare Advantage

  • Aetna Medicare Advantage
  • Humana Medicare Advantage
  • UnitedHealthcare Medicare Advantage

NC Medicaid

  • Patients who are enrolled in Medicaid (Carolina Access II) and assigned to a provider in the Northern Piedmont Community Care Network

Under- & Uninsured in Durham County

  • Must be enrolled in Durham County’s LATCH program