DukeWELL provides services to the following plans and people at no extra cost:

Duke Employee Health Plans

(patients must be 18 or older)

Other Employer & Individual Plans

  • Aetna Whole Health—Duke Health, WakeMed & Cone Health
  • Blue Cross Blue Shield of NC, except:
    • Medicare Advantage members
    • Individual members under 65 years old (health exchange plans)
    • State employees' health plan members
  • Cigna Collaborative Care


Patients who are assigned to a provider in the Duke Connected Care Network

Medicare Advantage

  • Aetna Medicare Advantage
  • Humana Medicare Advantage
  • UnitedHealthcare Medicare Advantage
  • Experience Health Medicare Advantage

NC Medicaid

Patients who are enrolled in any of the five NC Medicaid Prepaid Health Plans (PHPs) are eligible for DukeWELL Care Management services:

Click here to learn more about NC Medicaid.

Under- & Uninsured in Durham County

Must be enrolled in Durham County’s LATCH program