DukeWELL Leaders

The DukeWELL teams are all lead by experienced health care professionals with years of experience in both clinical and administrative settings, bringing together diverse backgrounds to develop cutting-edge care for DukeWELL patients.

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 Tara Kinard, DNP, MSN, MBA, RN, CCM, ACM-RN, CENP
Tara Kinard
DNP, MSN, MBA, RN, CCM, ACM-RN, CENP
Associate Chief Nursing Officer

Tara Kinard serves as the associate chief nursing officer for the Duke Population Health Management Office (PHMO). Prior to joining Duke PHMO, she served in a variety of roles with the Wake County Medical Society Community Health Foundation, including care management, practice/provider liaison quality and support, and leadership. She also served as a regional vice president for Community Care of North Carolina.

Tara is a driven and passionate leader with more than two decades of progressive experience in both acute and community settings, focused on improving care delivery across the care continuum for vulnerable populations. Tara has a commitment to patient-centered care and a passion for improving patient outcomes, care transitions, and addressing health disparities and unmet social needs that impact health. Tara is inspired by the team she serves and is dedicated to helping team members grow and achieve their professional goals. She is passionate about bringing together and empowering providers, multi-disciplinary teams, patients, and communities to deliver on common goals of improving health.

Tara obtained her nursing degree from Watts School of Nursing in Durham, her masters’ degrees from East Carolina University, and her doctorate of nursing practice degree with executive leadership specialty from Duke University School of Nursing. She enjoys spending time with family, can often be found on the Peloton leaderboard, and is active in extracurricular activities that involve her children.

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Benjamin Smith, PharmD, BCACP, BCGP, CPP
Benjamin Smith
PharmD, BCACP, BCGP, CPP
Associate Chief Pharmacy Officer

"I am board certified in both ambulatory care and geriatric pharmacy practice and serve as assistant professor at the UNC Eshelman School of Pharmacy. I graduated from the Eshelman School of Pharmacy at UNC-Chapel Hill and completed a pharmacy residency in ambulatory care at Mission Hospital and the Mountain Area Health Education Center (MAHEC) in Asheville. Prior to joining Duke Health in 2012, I practiced in an outpatient clinic at Mission Hospital."

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Atalaysha Churchwell, PhD, LCMHC, LCAS, NCC, CCM
Atalaysha Churchwell
PhD, LCMHC, LCAS, NCC, CCM
Director, Care Management Services

Dr. Churchwell serves as director of DukeWELL Care Management for PHMO's care management programs. She is fully licensed as a mental health counselor and clinical addiction specialist with over 15 years of administrative and clinical experience working with children and adults of varying backgrounds who suffer from chronic health concerns. Ms. Churchwell’s work supporting and advocating for underserved communities locally and internationally are a driving force personally as well as professionally. Ms. Churchwell is a graduate of Middle Tennessee State and Tennessee State Universities. She completed her doctorate in the Counseling and Counselor Education program at North Carolina State University, where she researched patient perceptions of trust and trust development in patient-provider relationships within primary care clinics that serve marginalized populations. Dr. Churchwell was awarded a Counseling Fellowship from NBCC and Affiliates in 2017.

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Melissa Sullivan Jones, MHA, BSN, RN, CPPS
Melissa Sullivan Jones
MHA, BSN, RN, CPPS
Director, Quality Performance

Melissa has been a part of Duke Health since 2005. She worked clinically as both a pediatric ICU nurse and lung transplant coordinator. She also served as the Patient Safety Officer at Duke Raleigh Hospital, and most recently lead the Duke Connected Care Provider Relations team. Melissa holds a Master of Health Administration from Pfeiffer University and a Bachelor of Science in Nursing from the University of North Carolina at Wilmington. She is a Certified Professional in Patient Safety and is passionate about partnering with healthcare providers to improve the safety and quality of care we provide to our patients across the continuum.

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Patrick Gregory, PharmD, BCACP, CPP
Patrick Gregory
PharmD, BCACP, CPP
Assistant Director, Population Health Pharmacy Services

I am a clinical pharmacist and adjunct assistant professor of clinical education at UNC Eshelman School of Pharmacy. I graduated from the UNC Eshelman School of Pharmacy in 2004 and worked as a community pharmacist from 2004-2010. I completed my residency at WakeMed Health & Hospitals. My interests include working with patients to help control their diabetes, high blood pressure and high cholesterol.

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Janet Shope, MSN, RN, CNML, CGRN
Janet Shope
MSN, RN, CNML, CGRN
Manager - Quality, Education, & Staff Training (QuEST)

I am from upstate New York and moved to the North Carolina area to be closer to my grandchildren. I have 29 years of nursing experience in many different specialties, including over 15 years working as a nursing leader in inpatient, outpatient, and procedural units. I am certified in gastroenterology nursing and nurse management and leadership. My focus is always keeping the patient in the center and ensuring the safety and quality of care to patients we serve.

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Jennifer Edwards, MSN, RN
Jennifer Edwards
MSN, RN
Manager, Complex Care Management
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Kimberly Smashe, MBA, BSN, RN
Kimberly Smashe
MBA, BSN, RN
Manager, Geriatrics & Care Transitions

I have over a decade of nursing and leadership experience. Serving in clinical and operational roles in inpatient, outpatient, and community settings have provided me with a unique perspective on the patient experience within healthcare systems. I am passionate about improving access to care and reducing health disparities.

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Cami Cunningham, BSN, RN, CNML
Cami Cunningham
BSN, RN, CNML
Manager, Integrated Care Management

I have been a registered nurse for 9 ½ years. I have spent the majority of my career managing an ENT and oral surgery outpatient clinic here at Duke. Nursing has created many opportunities for me professionally, and with evolving healthcare, I especially love learning new things daily. I particularly enjoy caring for the entire patient, extending beyond diagnosis. Duke has given me so many opportunities to grow within the organization and I especially look forward to my growth and how I can share my knowledge here in population health.

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Garisha Davis, MSN, RN, CMNL
Garisha Davis
MSN, RN, CMNL
Manager, Patient Engagement

Nursing is not a job, but a calling to serve others. I have a passion and desire to make the community safer and healthier for all populations. I would like to impact the gap of care for all populations, race, age groups, and cultures. 

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Eva Mihm, MSW, LCAS
Eva Mihm
MSW, LCAS
Manager, Rising Risk Care Management
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Stephanie Johnson
CPhT III
Pharmacy Tech Supervisor

"I am a certified pharmacy technician who graduated from UNC-Chapel Hill in 2013 with a Bachelors of Arts in Biology. I have retail pharmacy experience dates back to 2009 at Kerr Drug and continued working in the pharmacy through college before becaming nationally certified in February 2012. I provide general pharmacy and administrative support to DukeWELL care managers and conduct home visits to Medicare patients in Wake and Durham Counties in order to obtain accurate medication histories and support safer medication use."

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Leesha Brady
MEd, LCMHC, CCM
Team Lead, AMH+ Care Management

I was born in Jamaica and relocated to New Jersey. I received my Bachelors Degree from North Carolina Central University and Masters Degree from Howard University. I am currently a Licensed Professional Counselor, and my career experience includes behavioral health services working with children, adolescents, and adults. I enjoy traveling, reading, listening to music, and spending time with my children and family. I have a passion for helping others to be their own best advocates.

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Kim Gary, MEd, LCMHC
Kim Gary
MEd, LCMHC
Team Lead, AMH+ Care Management

I am a licensed counselor with extensive experience in community mental health. I love taking a collaborative approach with other providers to meet the needs of those we serve through education, support, and linkage to resources. I am excited about starting my journey here at Duke Health. 

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Levette S Scott, PhD, LCMHC, RN, NCC, EMDR, LSC
Levette S Scott
PhD, LCMHC, NCC, EMDR, LSC
Team Lead, AMH+ Care Management

This new position combines my love of my thirty years of nursing experience, five years of clinical mental health experience, and fourteen years of supervision experience. I love that I am doing more clinical work, and I am able to “breath the same air as my clients/patients” again. I am so excited to be employed at Duke Health! I am back in a familiar place!

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AmandaLane E Earls, BSN, RN
AmandaLane E Earls
BSN, RN
Team Lead, Complex Care Management

After graduating from Watts School of Nursing here in Durham, I started my nursing career at Duke University Hospital (DUH) on 8300: Adult Medicine in March of 2012. In November of 2013, I joined the DUH emergency department, where I was able to hone my critical thinking skills while caring for a diverse and complex patient population. I love problem solving, being a part of a team, and helping others.

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Jacquelyn "Jackie" Howard, MSN, MATS, RN, CMSRN, NPD-BC
Jacquelyn "Jackie" Howard
MSN, MATS, RN, CMSRN, NPD-BC
Team Lead, Complex Care Management

My nursing experience includes medical-surgical and endoscopy nursing, informatics, staff development and education, as well as clinical instruction with Duke University School of Nursing. These roles have helped form and shape me as a nursing leader. What I enjoy most is mentoring and encouraging staff in their professional development. Sharing best practices, providing support, and helping staff to reach their professional goals is so rewarding.

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Cheryl Wall
Cheryl Wall
BSN, RN, CCM
Team Lead, Complex Care Management

I have worked for Duke for 25 years and enjoy helping patients and their loved ones become proactive in their healthcare needs.

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Liesl West, BSN, RN
Liesl West
BSN, RN
Team Lead, Complex Care Management

I am a dedicated mother, wife, daughter, friend, and patient advocate who uses my skills and experience as a registered nurse to empower individuals to be the driver in their healthcare journeys and live their healthiest lives.

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Heather Smiley
BSN, RNC-OB, CCM
Team Lead, Integrated Care Services
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Ashley Weaver, BSN, RN-BC
Ashley Chandler
BSN, RN-BC
Team Lead, Patient Engagement

I graduated from Watts School of Nursing in 2011 and have been part of the Duke family ever since! I graduated in 2016 with my BSN from the University of Mount Olive. I have worked in both inpatient and ambulatory settings throughout my career, specifically in general medicine and infusion nursing. In my spare time, I enjoy gardening, cooking, decorating, and spending time with my fur babies. I am passionate about quality, patient-centered care and what DukeWELL has to offer patients and their families.

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Charlene Garvin, MSN, RN, CCM, ACM-RN
Charlene Garvin
MSN, RN, CCM, ACM-RN
Team Lead, Patient Engagement
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Jennifer Putt, MSW, LCSW, CCM
Jennifer Putt
MSW, LCSW, CCM
Team Lead, Patient Engagement

I grew up in New Jersey but lived in New York City for 10 years and Los Angeles for 14 years before moving to the Raleigh area in 2018. I received my Bachelors in Social Work from West Virginia University and my Masters in Social Work from New York University. I have over 20 years of experience working as a clinical social worker, with the majority of those years working in behavioral health. Prior to coming to DukeWELL, I worked in the Duke Emergency Department. I enjoy working with patients to identify barriers to care and help problem solve so they can be more successful in achieving the goals they have set for themselves. When I am not at work, I enjoy time with my family, photography, baking, and getting outside (hiking and riding my bike)!

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Shameka Willis
MSN, RN
Team Lead, Patient Engagement

I was born and raised in Wilson, North Carolina. Things I enjoy doing include volunteering, arts and crafts, event planning, and reading. I graduated in 2012 with my BSN from North Carolina Central University in Durham, NC. I started my nursing career with Duke in 2012 as a new graduate RN. I love the work that I do and enjoy working with and for DukeWELL! I decided to make Durham my new home. The area has a lot to offer and has been a part of my growth. I met my husband here and recently started a family. Currently, I am most excited about being a boy mom!

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Lauren Woods
MPA
Team Lead, Patient Engagement

I was born in California and raised in Shelby, North Carolina. I graduated from UNC-Chapel Hill in 2009 (Go Tarheels!) and earned a Master's in Public Administration from North Carolina Central University in 2017 (Go Eagles!).  I enjoy trying new foods, great music, reading, traveling, softball, and trying to salsa dance. I have a daughter who keeps me on my toes. Spending time with her and my other family members and friends truly makes me happy.

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Latechia Bryant
BSN, RN
Team Lead, Payer Quality

I have 14 years of nursing experience with a background in General Surgery, PACU, Pre-Op, and Telephonic Behavioral Health (focusing on depression and anxiety). Nursing is my passion and I truly enjoy making a difference in the lives of those in which I provide care.

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Christie Cheek
BSN, RN, CCM
Team Lead, Payer Quality

I have 24 years of Nursing experience. I enjoy making a difference and helping any way I can!

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Ashley Coulson
CPC-A
Team Lead, Payer Quality
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Elizabeth "Liz" Taylor, BSN, RN
Elizabeth Pritchard
MSW, LCSWA, LCAS, CAADC, CSI
Team Lead, QuEST Education

I am a native of Greenville, NC. I received my Bachelor’s degree from Winston-Salem State University and my Master’s degree in Social Work from East Carolina University. I am Provisionally licensed in NC in Social Work and fully licensed as an Addiction Counselor in NC and VA. I am currently a Clinical Supervisor Intern for Substance Use and a part-time Adjunct Professor for UNCG and GTCC. I love traveling and being a mother and an advocate for those suffering from the disease of addiction.

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Whitney Camarillo
DNP, MBA, RN
Team Lead, Rising Risk Care Management

I have more than 6 years of nursing experience in various health care settings. I love working with patients to provide excellent patient-centered, holistic care while helping them reach their goals. I enjoy spending time with my family, reading, and listening to music. 

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Deanna Glennon
MSW, LCSW, LCAS, CCM
Team Lead, Rising Risk Care Management
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LaKeyta Johnson, MA, LCMHC, LCASA, CCM
LaKeyta Johnson
MA, LPC, LCASA, CCM
Team Lead, Rising Risk Care Management

I was born and raised in Benton Harbor, Michigan. I came to North Carolina in 1994 to earn my Bachelor’s degree in psychology from Saint Augustine’s College (Go Falcons!) and I received my Master’s degree in Professional Counseling from Liberty University (Go Flames!).  I’ve been blessed with a great group of friends and family.  I enjoy making new memories with my loved ones through traveling, listening to music and dancing.

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Ayana Spearman
Ayana Spearman
MSN, RN
Team Lead, Rising Risk Care Management

I have a been a registered nurse for eight years with a background in long-term care, sub-acute rehab, med-surg, specialty infusion, and multi-specialty clinic. What I most enjoy about nursing is the ability to oversee patient care and ensure the highest level of service for our patients and their families. It is especially fulfilling to see our patients' overall health improve.

Care Managers

Care managers are nurses, social workers, and other licensed clinical staff who can help you set and meet health goals. They also partner with your entire medical care team so everyone is on the same page.

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I am a native of NC raised on a 78 acre farm. I learned values such as the benefits of working hard, working as a team/family, and I enjoyed the unity experienced with a large family. I developed a strong desire to help people, which led to obtaining an ADN in 2007 and a BSN in 2021. I am currently working towards an MSN with a focus in Nursing Education.

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Amanda Anderson, MSN, RN
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Oriyomi Awosanya, MED, BSN, RN
Oriyomi Awosanya
MED, BSN, RN

I am originally from Nigeria. After obtaining my master's degree from Minot State University, I transitioned into nursing, because I truly wanted to be a part of the positive change in people's lives. I am particularly passionate about mental health wellness and optimizing patient healthcare outcomes through collaborative efforts with a multidisciplinary team. Transitioning from an inpatient setting to a care coordination role—which involves addressing the needs of a diverse population and the idea of bringing resources together for those who need it—most resonates with me the most.

I am committed to identifying risk factors that can affect patient safety and overall health quality, as well as connecting patients to available community resources based on their needs. My goal is to contribute to enhancing the well-being of individuals and ensuring they receive the appropriate support for their healthcare journeys.

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Pat Bass
BSN, RN, CCM
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Crystal Bentley
MPH, BSN, RN

Since becoming a nurse in 2011, I have developed a passion not only for helping people understand the medical jargon providers use, but also how to fit this information into their lives. I furthered these interests by obtaining a master’s in public health and a certificate in health communication from UNC in 2019. Along with supporting others, I enjoy hiking, kayaking, and generally enjoying the outdoors.  

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Tracey Berckmiller
MSW , LCSW, ACM-SW

I’m originally from Baltimore, where I received my MSW from UMAB. We moved to North Carolina in 2005. I have been a member of the Duke Health team since 2006. I love working with the geriatric population. I’m passionate about helping patients and their families obtain needed resources and navigate through the challenging healthcare system.

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Chantaé Bohannon-Mangum
MBA, BSN, RN, CCM

I am a critical care and emergency department nurse with case management experience. I find case management very rewarding, and I enjoy assisting patients with plans that provide optimal benefit and add value to their lives. 

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Shauntae Bowers, MS, LCMHC, LCAS
Shauntae Bowers
MS, LCMHC, LCAS

I am a Carolina native, born in Columbia, SC. I relocated to Duluth, Minnesota before landing in North Carolina permanently. I received my Bachelors of Science degree in Criminal Justice from North Carolina Central University and my Masters of Science Degree in Mental Health Counseling from Walden University. I am a Licensed Clinical Mental Health Counselor and Licensed Clinical Addictions Specialist. I enjoy helping people get to where they want to be in life in whatever capacity they choose. I love the arts and exploring new places with my family. 

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Mimi Brandon, MSN-PH, BSN, RN
Mimi Brandon
MSN-PH, BSN, RN

I am passionate about empowering patients with knowledge to improve their health proactively, while advocating for them to make informed choices.

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DeShannon Butler, BSN, RN

I am an emergency room nurse. I have worked in large trauma centers as well as small rural hospitals. I recently did two years of travel nursing. I enjoy empowering people to better their health.

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Kim Creech, BSN, RN, CMGT-BC
Kim Creech
BSN, RN, CMGT-BC

I have been a nurse for 25 years. Eighteen of those years have been at Duke Regional Hospital. I have mostly worked with cardiac patients and have recently in the past 3 years moved to case management. I love talking with my patients and helping them reach their health care goals.

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Alexa Dean, BSN, RN
Alexa Dean
BSN, RN

I have been a nurse for 10 years. I started my career working in an ICU; then I transitioned to an ambulatory and procedural clinic. After my family and I relocated to North Carolina, I started working in an outpatient neurology clinic, both on the floor and in the telephone triage office. I am very passionate about helping others, and I am very excited to continue this work at DukeWELL.

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Monica Elliott
BSN, RN, CCM

“I was born and raised in Creedmoor, North Carolina. I graduated with a BSN in Nursing from East Carolina University in 2005 (Go Pirates!).  I have a son and daughter and love to spend my time with my family and close friends. Outside of my family, I enjoy volunteering at my local church.”

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Sumana Gaddam, BSN, RN, CCRN
Sumana Gaddam
BSN, RN, CCRN

I am an expert clinical RN with over 25 years of experience in multiple international settings in various capacities as a care provider and leader. My journey with Duke Health began in 2006 at Neonatal Intensive Care Unit and Outpatient Pediatric Specialties where I enjoyed the patients and found it very valuable. Each patient has a special place and purpose, and I look forward to helping patients and their families strive for the best health! 

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Jill Galuten
MSW, LCSW, ACM

I always knew I wanted to help others and ultimately graduated with my Master’s from Rutgers University in NJ. I have worked in pediatric hospitals and schools for most of my career. When I moved to NC, I worked as a case manager in an adult ICU and am very excited about returning to work with the pediatric population. As a care manager, I look forward to helping families navigate the health care system and improving their overall health.

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Shauntae Gause, MPA, BSN, RN
Shauntae Gause
MPA, BSN, RN

I am originally from New Jersey, but I grew up in Atlanta, Georgia. I came to NC for school and made it my home. I am a nurse by trade with a specific background in gerontology and public and community health. I look forward to being part of the team focusing on keeping adults and seniors safe, healthy, and within their communities of choice.

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Natalie Gay, MSN, RN, CMGT-BC, ACM-RN
Natalie Gay
MSN, RN, CMGT-BC, ACM-RN

I am a board-certified registered nurse with over 20 years experience and an acute nurse case manager since March 2011. I have many years of experience providing comprehensive and quality patient care, improving patient outcomes while developing solid relationships with patients and their families. My direct nursing patient care background includes working at WakeMed Acute Rehab Hospital, WakeMed Raleigh Hospital Telemetry Unit, WakeMed Home Health, infusion therapy, private duty nursing, and various skilled nursing rehab facilities. 

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Kristen Gerhart
BSN, RN, CCM

"I was born and raised in central Pennsylvania and since graduating high school have continuously moved south.  I attended Johns Hopkins University School of Nursing for my BSN and then moved to North Carolina.  It was easy to immediately become a Durham and Duke fan!  I enjoy new adventures and challenges, being active and trying new foods. My favorite vacation spot is the beach."

 

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Kara Goel, MSW, LCSW
Kara Goel
MSW, LCSW

I began my career working in Indianapolis as a school social worker. Coincidentally, the high school I worked at shares the same mascot as Duke—Go Blue Devils! Since moving to North Carolina, I have enjoyed exploring new hiking trails with my dog: Rocky. My favorite hike so far has been Stone Mountain. I am eager to continue partnering with families to support them in reaching their goals. I feel grateful to have an opportunity to provide hope and healing to my patients. I cannot wait to meet you!

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Centa Graves
BSN, RN

I have been an RN for 22 years, earning my BSN from North Carolina A&T State University: "Go Aggies!" I've worked in a variety of settings and worn lots of hats from bedside nursing to management. I enjoy making a positive impact in the lives of my patients. I work hard to ensure I'm living my best life, and I strive to help my patients do the same.

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Tara Grissom, BSN, RN
Tara Grissom
BSN, RN

Nursing is actually my second career. I was a commercial underwriter for a title company in Chapel Hill for about 11 years before changing careers to nursing. My nursing career started at Duke Regional Hospital on general surgery. I later transferred to postpartum where I thoroughly enjoyed working with new moms. I briefly worked as a home health nurse. I was in my last position for eleven years at NC Specialty Hospital in their preop department where I served as charge nurse and preceptor until accepting this new opportunity with PHMO.

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I am originally from Canada but have resided in North Carolina most of my adult life. I have a Bachelors Degree in Nursing, and throughout my career, I have worked with a diverse population of patients. Most of my nursing journey has been caring for critically ill patients in a large local hospital. I have also worked with patients who suffer from chronic wounds. My last role was as an inpatient Case Manager, which helped position me for this role with DukeWELL. My passion is assisting patients and families in navigating the healthcare system by providing the knowledge and resources they need to improve their lives. I am excited to be part of this team and will strive to make a positive impact to those I serve.

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Kara-Ann Hensey, MPH, BSN, RN, CEN
Kara-Ann Hensey
MPH, BSN, RN, CEN

I am a registered nurse who “grew up” in the Emergency Department. I love making a meaningful connection with patients and their families, explaining how to use the health care system to care for yourself in the best way possible. Healthcare access and health literacy—along with the importance of discharge instructions—are what lead me to obtain my MPH with a concentration in Leadership in Practice. Being a point-of-contact to help make decisions and understand health concerns, as well as EMPOWERING others in their medical journey, brings me JOY!

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Lisa Hixson, BSN, RN, CCM
Lisa Hixson
BSN, RN, CCM

I worked as a case manager for 20 years in NY before re-locating to NC. I love educating patients to be able to self-manage their own health on a day-to-day basis. It gives me great satisfaction to be able to make a difference in their lives.

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Margaret Holtam, MSN, RN

I was born and raised until age ten in Liberia, so I experienced diversity at a young age. I have been a nurse for thirty years, working in hospitals and clinics, in management and education, and in direct patient care and via telephone. As someone with both social work and nursing degrees, I truly enjoy helping people be the best that they can be.

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Kathryn Keicher, MSW, LCSW
Kathryn Keicher
MSW, LCSW

I’m a Durham native with 18 years of clinical social work experience. My background is in maternal fetal health care, pediatrics, and infectious disease. I enjoy partnering with patient families to meet their health goals and building strong relationships with health care teams.

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Tricia Keipper
MSW, LCSW, CCM

Originally from South Florida, I received both my bachelor’s and master’s degrees in social work from The Florida State University. I moved to NC in 2004 with my husband and son, and I immediately fell in love with the fall and winter seasons (we don’t have them in Florida!). I have worked in the healthcare field since 2001, and I joined the Duke Health system in 2012. My passion has always been healthcare, specifically working closely with patients and families to assist in meeting their needs and reaching their goals. In my free time, I enjoy reading, cooking, running, and traveling with my family.

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Christina Kleinert
RN, CHPN, CCM
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Kendra Lawrence
BSN, RN-BC

I was born and raised in Durham, NC. I am a graduate of Winston Salem State University School of Nursing. My nursing career includes experience in ambulatory care as well as geriatrics. I absolutely love being a nurse and advocating for my patients. My goal is for each patient that I encounter to have the best experience possible.

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Pamela Lawrence-Griffin, BSN, RN

I received my BSN at University of North Florida in Jacksonville, FL. After working as a med surg and cardiac nurse for several years, I found my calling in public health nursing. Serving the community on a more personal level is definitely my niche.

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Kelsey Markie, MSW, LCSW
Kelsey Markie
MSW, LCSW

I grew up just down the road in Pittsboro, North Carolina and am excited to be back in the area after living in Baltimore, Maryland for the last 13 years. I have been a licensed social worker for over 12 years and have spent my career working in healthcare. I am a strong advocate for trauma-informed care in medicine and am passionate about helping patients navigate and engage the healthcare system so they can thrive both physically and mentally. 

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Siera Merritt, BSN, RN
Siera Merritt
BSN, RN

Even at a young age, I knew I wanted to do something with my life where I was able to work with children. I began my nursing career in pediatric oncology and bone marrow transplant. As my love for children and healthcare continued to grow, so did my desire to be able to use my abilities in more of a community aspect. Duke Health has allowed me to intertwine my passion for children, healthcare, and the community. I love being able to make a meaningful and lasting difference in the lives of children and their families.

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Barb Murphy
BSN, RN, CCM
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Christy Nance
MSW, LCSW, ACM-SW

I was born and raised in North Carolina and went to college at UNCW. After college, I was ready for a big change, so I moved to Austin, Texas where I graduated from The University of Texas at Austin with a Master’s degree in Social Work in 2006. Immediately out of graduate school and for the next 10 years, I worked with patients on hemodialysis in outpatient dialysis clinics. During this time, I also worked part time as a Mental Health Therapist while I obtained Social Work licensure. I transitioned to the inpatient setting in 2017 when I started Duke Health. I enjoy working closely with patients to help them progress towards their health-related and personal goals to lead healthier and happier lives. In my free time, I love spending time with my family and friends, traveling, and reading.

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Monica Patterson, MHA, BSN, RN
Monica Patterson
MHA, BSN, RN

I have over 15 years of nursing experience in various healthcare settings. I love working with patients, and their families, providing holistic care. I enjoy spending time with my family and traveling.

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Laura Piburn
MSW, LCSW
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Julie Ramsey
MSN, RN, CNOR(E), CCM

"I earned my MSN from Winston-Salem State Univeristy as an advanced nurse educator. Most of my nursing career has been in the perioperative setting as a certified operating room nurse and clinical educator. My experience as a kidney transplant coordinator inspired me to pursue a more patient-centric nursing roleMy most unusual nursing job was teaching health occupations to high school students—what a privilege!  My leisure activities center around creating art—photography, painting, pottery, and jewelry making."

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Irina Romanova, BSN, RN

I have a little over ten years of experience in healthcare and have worked in various settings within the healthcare system. I first started off as a nursing assistant and have worked my way through many different roles to gain knowledge and familiarity with all sides of healthcare. I have had the opportunity to work in inpatient hospitals, physician offices, and outpatient clinic settings. These experiences have allowed me to grow my skills as a nurse and caregiver but have also helped me understand the numerous challenges many patients face while trying to navigate the healthcare system. My favorite part of all of my experiences is the relationships I have built with patients over the years. I truly enjoy working together to help each patient overcome their obstacles. It is my hope to continue to build relationships and help guide each patient to the best of my ability here at Duke Health.

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Shea S
Shea S
MSW, LCSW

I am a licensed clinical social worker. I have been practicing for the last ten years. I have worked with children and adults in both inpatient and community settings.

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Megha Sink, BSN, RN
Megha Sink
BSN, RN

I am originally from Nepal. Before moving to North Carolina, I was in West Virginia for ten years, so I have three places I call home. My nursing experience includes Stepdown/Cardiac/Telemetry/Med-Surg, Skilled Nursing, and Inpatient Physical Medicine & Rehabilitation. What I love the most about nursing is that I get to touch the lives of people from so many different paths of life and vice versa. I find helping people in their healing journey very rewarding.

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Justine Sperber, MSW, LCSW, CCM
Justine Sperber
MSW, LCSW, CCM

Born in Brooklyn, NY, I am a city girl at heart. I attended New York University for my undergraduate degree, and I lived in NYC until 2005 before I moved south. Since relocating to the Triangle in 2006, I have since formed deep and loving roots in Durham. I began working in community behavioral health in 2007, obtained my Master’s in Social Work in 2013, and received my clinical license in 2015. I have had a variety of roles including clinical, administrative, and leadership, and through it all, my one constant has been my love for helping others to meet their goals and achieve holistic health. I am passionate about the work we are doing here at PHMO to help our patients achieve their health goals and overcome the barriers they face.

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Paula Tah-Sherman
BSN, RN, CCM

I was born in Monrovia, Liberia, West Africa. My family migrated to the States in 1980 due to civil war in Liberia. I grew up thereafter in Birmingham, Alabama. I graduated from Auburn University-M with a BSN in 1990. I have worked in various areas of nursing over 30 years, most recently as a travel nurse when I relocated from Allen, Texas back to Durham in 2017 to help care for my ailing mother. I returned to Duke in 2018 in case management, and I feel blessed to continue my journey with PHMO to assist with the health care needs of patients through education, advocacy, and helping them navigate the overwhelming healthcare system, especially the underserved. 

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Chelsea Tart, BSN, RN
Chelsea Tart
BSN, RN

I have been a nurse for five years. I worked for two years with adults and three years in pediatric oncology and bone marrow transplant. My favorite part of being a nurse is feeling like my job makes a difference. Nursing is one the few professions in which we make a difference, no matter the role.

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Elizabeth "Liz" Taylor, BSN, RN

After growing up in Maryland, I graduated with my BSN from Liberty University in Virginia. Armed with my new degree, I immediately started looking for new ways to help nurture and help the community. I now have experience in oncology, school nursing, and management, and I have been with Duke Health since 2021. We want to see this community thrive! In my free time, my husband and I enjoy traveling and camping just for fun.

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Michele Walker, BSN, RN

I have been a nurse for 27 years; 26 of those were spent as a bedside nurse in a Neonatal Intensive Care Unit. I have also spent some time working in the Operating Room. I am thankful for the opportunity to now serve patients from outside the hospital and assist them with all of their healthcare needs.

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Leona Washington, BSN, RN, ACM
Leona Washington
BSN, RN, ACM

I have dedicated my life to the service of others. I started my career at Duke Hospital after completing my BSN at Syracuse University. I went on to do travel nursing in the Washington, DC area. I returned to NC and completed almost 19 years at WakeMed Cary Hospital, which included four years as a staff nurse, four years as a clinical care coordinator for the Hospital Medicine Service, and eleven years as an inpatient case manager. I am returning to my home at Duke Hospital as a care manager in the Resource Center.

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Alla Weinberger
Alla Weinberger
BSN, RN-BC, CCM

My background is truly international and reflects most traditional characteristics of multiple amazing cultures I had the privilege to experience during my life. I speak several languages and play piano (used to be a piano teacher), love to cook for my family and adore my grandkids. Coming from Duke Raleigh Hospital Case Management Department, where I worked for the last 4 years, I have a special passion for Complex Case Management. I found it rewarding and enjoyed assisting patients with the safe discharges from the hospital. In particular, I enjoyed figuring out the reasons and barriers which prompted each patient to keep coming back to the ED or hospital, and then resolve them. I believe that I will be able to continue providing excellent services for the Population Health here at the Resource Center.

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Anna Whitfield, MSN, RN

I enjoy being a nurse and helping others. My background is pediatrics and surgical nursing.

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I am originally from Charlotte, NC. I graduated with my BSN from Winston Salem State University, and I received my MSN from UNC Charlotte. Over the years, I’ve worked in the OR, public health, behavior health, and case management. I was drawn to nursing because of my desire to care, support, and help patients!

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I have worked as a pediatric nurse at Duke Hospital for over 13 years. I have specialized training in pediatric cancer care, seizure management, and diabetes education. The best thing about my job is when I get the chance to help someone understand their diagnosis, medication, or treatment. I love seeing the spark of confidence that enables a person to take control of their health! I am an NC native, a foodie, and a mother of three. I look forward to helping you reach your health goals!

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Michelle Wright
LCSW, ACM, CCM

I have been employed in the Duke system for 16 years. I have worked in hospital case management/discharge planning for 20 years. I obtained my MSW from USC and worked in SC for several years. I was fortunate enough to be able to move back to NC to be closer to my family. I enjoy working with patients and their families to obtain needed resources and improve their health. 

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Bei Ye, MHA, MBA, BSN, RN
Bei Ye
MHA, MBA, BSN, RN

I have 25 years of nursing experiences and a willingness to help others, as well as a dedicated and determined work ethic.

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DeAndra Young, MSN, RN
DeAndra Young
MSN, RN

I was born and raised in NC. I earned my ADN from Vance-Granville Community College and earned my BSN and MSN from the University of Mount Olive. I have over seven years of experience in care management, as well as experience in hospice and dialysis. I transferred from the 7800: Pulmonary Stepdown unit at Duke University Hospital (DUH) to DukeWELL, and I am excited to return to care management. I love helping patients navigate the complexities of the healthcare system. In my down time, I enjoy spending time with my children, watching scary movies, and going to the beach.

Care Specialists

Care specialists are health experts who can teach you about living with chronic illnesses. They also make sure you get the right care at the right time.

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Jason A Cable, BA, NA

I have a corporate background along with a bachelors in psychology, psychiatry, working with children and adults for over a decade.

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Tyler Cattenhead, BS

I have extensive experience in patient care, both in mental health and critical care. My interest in the work I do stems from the desire to help individuals obtain quality healthcare while feeling like they are seen throughout the entire process. I want to provide assistance navigating medical care along with showing attention to patient needs.

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I was born and raised in Durham NC, but have resided in Covington GA, and Fort Lauderdale, FL. I graduated from North Carolina Central University (Eagle Pride…. AMPLIFIED), where I received my BS in Behavioral Health and Social Science. I am also a registered medical assistant. I started with Duke Health in December 2015 working in orthopedics and OB/Gyn. It’s my passion to help others be proactive in living a healthy and safe lifestyle. I am a true advocate for my patients, my family, and my peers and will be the voice for the voiceless. I firmly believe that our past does not define us, nor does it determine our future. Our past give us substance, purpose, and makes us stronger for who we are today. In my personal time, I enjoy fishing, 4wheeling, working out, traveling, attending concerts/shows, fashion, and spending time with my kids.

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I am a Certified Integrative Health Coach, trained at Duke Integrative Medicine.

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Caitlin Ewald
MPH, CHES

I am a Certified Health Education Specialist (CHES) and completed my Master of Public Health degree at George Washington University. I found my passion for health education through my own type 1 diabetes diagnosis. Previously, I led health education and screening programs focused on helping patients manage their blood sugar, blood pressure, and BMI. I enjoy developing relationships with patients and supporting them overcoming large obstacles through small, tangible steps. Outside of work, I enjoy completing DIY projects and cheering on the Washington Nationals.

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I was born in Honduras. I’m fluent in Spanish and English. I recently received my Bachelor’s degree in Health Care Management from the University of Mount Olive. I began my career with Duke over 11 years ago in a pediatric clinic in which I served as a financial care counselor and medical interpreter. I love working in the health care field, because I love being able to make someone’s day better and help them through trying times. I’m very excited to be a part of this amazing team at PHMO.

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Rebecca Kaplan

I received my Bachelors of Science in Psychology from Salem State University in 2018. I have over four years of experience in human services, specifically with individuals experiencing homelessness with co-occurring substance use disorder and psychiatric illnesses. I have been trained in the successful completion of social security/disability applications and look forward to supporting patients with this challenging process. I recently relocated to North Carolina from Massachusetts, and I am excited to join the DukeWELL team!

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Lani Kee, MS

I am originally from Hawaii but have lived in many states as a result of being in a military family. I have lived in North Carolina since 1995. I obtained my BS in Human Resources from Concordia University in Ann Arbor, Michigan and my MS in Health Promotion from Nebraska Methodist College in Omaha, Nebraska. I was a collegiate athlete and love all types of sports. My career has spanned the healthcare field for over 25 years in fitness, wellness, health coaching, and health promotion. I love helping others become their best selves. I am a creative in paint and fiber arts and teach art classes in Chatham County. I am also a volunteer proofreader for a large women’s organization out of Charlotte. I believe we become whole by addressing our spiritual, physical, emotional, intellectual, social, vocational, financial, and environmental needs. 

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I have enjoyed working in the community and mental health field for the past 20-plus years. I am originally from New Jersey and have been living in North Carolina since 2006. I look forward to partnering with patients to reach their health care goals.

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"I was born and raised in North Carolina.  I graduated from Meredith College in 2009 with a Bachelor's degree in Biology.  I love to garden and "chef it up" in the kitchen!  I also enjoy spending time with my family and three dogs!  My husband is a Kentucky native... so naturally, GO WILDCATS!"

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Tamika Littlejohn, MSW, LCSW-A
Tamika Littlejohn
MSW, LCSWA, CCM

I worked ten years in the school system before completing my bachelor’s and master’s degrees in social work. The vast part of my social work experience comes from the field of child welfare (with a focus in families and children) with Durham County Department of Social Services for over six years as an In-Home Service and Foster Care social work case manager. I later transitioned to social work and medical case management via Duke University Hospital. I have always had a passion for supporting people in the community by way of educating them and providing them with the necessary tools that would enable them to be their best selves. I believe social work is “heart work,” and it often begins by extending grace and lending a hand to some of our most vulnerable populations so that they have an opportunity to thrive and live their most optimal lives.

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"I am a proud mother of four and a grandmother to twins.  In my spare time I enjoy going out to eat and going to movies.  Life couldn’t be better!"

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I am from Greenville, NC. I received my Bachelors in Social Work from the iIllustrious North Carolina A&T State University and my Masters of Science in Gerontology from The University of North Carolina at Greensboro. Often times, I like to tell people that I did not choose social work but it chose me. I am passionate about educating and assisting those in my community to receive the assistance they need.

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Lana Malki
MA, CHI

I have a Masters in Liberal Studies from Duke University. I believe in a comprehensive approach when it comes to serving patients. I strive for providing a well-rounded patient experience designed to meet medical needs and to manage factors that influence health.

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I am a Greensboro native and a graduate of UNC Greensboro, where I received my BS in Nutrition and Health Coach certification. I have recently completed a Master’s Degree in Public Health Nutrition at Appalachian State University. Prior to joining DukeWELL, I spent six years with NC State University, providing nutrition education programs and leading health initiatives to youth and adults across the Triad. I enjoy building relationships with patients and helping them break down complex needs into small, tangible steps towards their healthcare goals! In my free time, I enjoy cooking, hiking, playing competitive kickball, and paddle boarding on the lake.  

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Chrystal Morris, MA, CCM

I am originally from New York and have lived in Raleigh, NC for the past four years. My background is in mental health counseling, and I have enjoyed working with children and families for over twenty years. I have worked with high-risk populations in various settings, including rural communities, hospitals, state facilities, non-profits, and federal programs. I enjoy the work I do, because it allows me to help others and provide resources and services to so many that need the assistance. We are often the voice to many that go unheard and suffer in silence. We work to provide them with hope, support, and guidance. 

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I am a graduate of North Carolina Central University with a BS in Psychology. I have many years of experience in healthcare, and I enjoy engaging with patients. I am very excited to be working with DukeWELL, being able to make a difference in patient outcomes. I also enjoy crafting and going to the movies with my family!

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My career path has taking me from serving as a Refugee/Asylum officer that has interviewed vulnerable populations in need of protection to investigating allegations of abuse/neglect of children. However, my preferred passion is working with vulnerable populations in healthcare. I find tremendous satisfaction in making effective and positive impacts in the health outcomes of every individual that I am privileged to serve.

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Ava Perry, MA

I am a proud alum of Winston-Salem State University! I have an extensive background in education and mental health, where I’ve worked closely with individuals from all facets of life. My passion is being an advocate for those in need and assisting them with reaching their full potential. I am excited for my new journey here at DukeWELL, and I look forward to providing quality service to our patients.

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Koketta Shelton, MSW, LCSWA
Koketta Shelton
MSW, LCSWA

I am a Licensed Clinical Social Worker Associate (LCSWA). My focus is empowering survivors of abuse and other traumas to take control of their own healing processes through therapeutic support. I have experience working in the healthcare industry, as well as the community and nonprofit sectors, and servicing clients in crisis. My area of expertise is helping individuals with depression, anxiety, life changes, conflict in relationship, and interpersonal issues.

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Samera Steele, MSW, LCSWA
Samera Steele
MSW, LCSWA

I was born and raised in Durham, and my passion since graduating from North Carolina Central University has been working with vulnerable populations. I have more than five years of experience working with the homeless population, veterans, child protective services, and pediatrics. I look forward to incorporating health care into care management by addressing social determinants of health to prevent health inequities and assisting patients to reach their goals.

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Keith Ward
BA, CHW

I am a North Carolina native with several years of experience assisting people with connecting to healthcare and other community resources. I enjoy this work and serve to make a difference.

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Ethelene Watson, BA

I have many years of experience working with patients going through hardships, such as homelessness or lack of healthcare coverage. Within my role, I have been able to lift some burdens off of these patients and assist them with gaining healthcare coverage and connecting them with other agencies and resources that can be beneficial for them. I love working with the community and knowing that the work we do can play a positive part in people's health and well-being.

Care Coordinators

Care coordinators connect you to community resources and other DukeWELL team members who can help address transit, housing, and medical care needs. They also contact you when it's time to get care from your medical team that will help you stay healthy.

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I have been at Duke for 5 years, serving as both a Nursing Assistant and an Advanced Health Unit Coordinator. After completing a Community Health Worker (CHW) certification course at DTCC, I began to better understand the importance of having outreach and resource persons within any given community. I enjoy providing helpful information to those who may not be aware of—or adequately informed of—those things that may help one make better health and lifestyle choices.

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Teara Alston, BS

I am a firm believer in "If you feel good you look good." Our health plays a major role in our day-to-day lives, and everyone deserves to have effective healthcare. It brings me joy knowing that I can make a difference helping others. I graduated from Winston-Salem State University in 2020. I received a Bachelor of Science degree in Exercise Physiology and Public Health. I enjoy spending time with my family, shopping, and traveling. With DukeWELL, I am looking forward to assisting individuals to have healthier lifestyles and behaviors.

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Gefryde Bikomba, BS

I am a trilingual individual born in Kinshasa, Democratic Republic of Congo. I am a knowledgeable and passionate public health professional with a background in community health, community outreach and organizing, and community strategies for health education and promotion. What I like most about the work I do as a DukeWELL Care Coordinator is not only the fact that I can directly interact with patients and provide them the help they need, but also the fact that I can educate my patients on available community resources.

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Shatequa Bowling, BSW

I’m from Durham, and I attended college at North Carolina Agricultural & Technical State University
(NC A&T State University) and obtained my bachelor’s degree in social work. What I love most about the work that I do is serving populations in the community in ways that promote healthy development that enhances one’s quality of life.

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I have been employed by Duke for over 20 years. I began my career in the Undergraduate Financial Aid Office in August 2000. I transitioned to the Duke Talent Identification Program in October, 2013. In January 2021, I started a new career in Population Health as a Care Coordinator. I look forward to making a difference in the overall health of the patients and communities Duke serves.

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Cupatitzio Camacho

My Background: I used to be a fireman before I came to work at Duke.

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Porsha Campbell

I am originally from Arkansas but have lived in North Carolina for over 16 years now. I have many years of experience working as a medical coordinator for geriatrics with ID. I have a passion for taking care of others and enjoy helping people connect with resources they need. I am excited to start my career here at PHMO.

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Shelia Carrington

I am a mom and a G'ma. I have a wonderful family. I worked for Regional Pediatrics for nine years. I am a Peer Support Specialist and a Certified Nursing Assistant. I love helping people. Now, I'm working as a Resource Center Care Coodinator; I am working my dream job!

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I’m a graduate of North Carolina Central University. I have many years of experience in the health care field. I have a passion for helping others. I enjoy spending time with family, traveling, and watching movies.

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Kristine Clemens

I attended the University of Akron in Ohio, after which I moved to North Carolina and worked as a medical coder for many years at UNC. Although I enjoyed working there and the work I did, I am looking forward to assisting patients in this new capacity here at the better shade of blue.

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Jazmine Copeland, BS

I graduated from North Carolina Central University, obtaining a Bachelor’s degree in Family and Consumer Sciences with a concentration in Child Development and Family Relations. I’m currently obtaining my Master’s degree in Family and Consumer Sciences with a concentration in Child Development and Family Studies. Working with the family and the community is a key component of both of my degrees. I've always desired a position working with kids and the ability to help families.

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Shatanna Corbitt, RMA, CHW

I enjoy helping others and making sure they have what is needed to help improve and maintain their quality of life. I have over twenty years of health care experience. I enjoy traveling—the beach is my happy place. I love spending time with my family and friends. I am excited to be a part of the DukeWELL team.

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I was born in Mexicali, Baja California, Mexico and raised in Durham, NC. I have been working with Duke Health since July of 2019, where I started as a patient service associate at The Duke Eye Center. I am very excited to be a part of the DukeWELL team and continue my career at Duke.

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I have 21 years of experience working in the medical field, which includes oncology, primary care, and radiology. I have been with Duke Health for the past 7 years. I enjoy helping others, so working with PHMO will allow me to bridge the gap to help patients maintain healthy and safe lifestyles.

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Mileny Espinal

I am originally from Honduras. I am bilingual and a mother of two daughters and a grandmother of two grandbabies. I am certified bilingual through Duke Health and a notary public. I came to the United States when I was seventeen years old with my family. I have been in the medical filed since 2006 with Duke Health, and my goal is to retire from Duke Health. My hobbies are cooking, walking, dancing, fishing, and spending time with my family. What motivates me the most is advocating for others, being there and guiding people and patients to the right direction, also bringing all my skills and knowledge to DukeWELL. 

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Shequilla Farrow

I’ve always enjoyed helping others and being a positive impact on their lives. I’m very honored and excited to join the DukeWELL team.  

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V Lisset Garcia

I was born and raised in Peru. I have a Bachelor in Communication and Associate in Education. When I arrived to this country, I always looked for the opportunity to help people who do not know how to use the necessary tools or resources to be successful. This is the reason I was inspired by the things Duke Health is doing and also that they have resources to help people get and stay healthy.

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Dianna Gibbs

I am from the foothills of North Carolina, and I became a CNA in 1998. I moved to Durham in 2003 and have worked as a
CNA for 17 years. I went back to school and got my CNA II in 2017. I then became a CNA II at a Duke Health clinic; while there, I also received a pharmacy tech certificate. I have done all these things because I enjoy taking care of people, and these things are all different ways to do that.

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I have worked in a OB-GYN office for 12 years. During that time, I took some billing classes and obtained my CPC license. I worked as a OB-GYN coder for 5 years and decided I wanted to have more patient contact, and that is why I decided to come to DukeWELL. I am a mom of two boys—one is a senior, and the other is in 8th grade. We keep very busy with sports and church.

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Alyxandra Hernandez

I have always thrived on helping others, and with a complicated medical history myself, I know what it is like to receive extraordinary care, and I strive to provide that to others! I love interacting with patients and hopefully making their health journey a little easier and simpler. I have been with Duke for three years and have loved every minute of what I am able to directly provide to my patients. I look forward to assisting with your care.

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Veronica Hernandez, BS

Healthcare has always been a passion of mine, being able to help others with their health and making sure everyone receives the best care possible. I appreciate and understand the gravity and effect that healthcare interactions have on patients, and I want to contribute to the great care that patients receive at Duke. I look forward to working closely with patients to ensure that they are well taken care of and can take advantage of all the amazing resources and healthcare professionals that Duke has to offer.

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Allan Hernandez

I was born and raised in Durham, NC. I did interpreting for almost four years before I started with Duke Health in August 2021. I enjoyed helping our patients get their questions answered as a bilingual concierge for Duke Children’s & Internal Medicine of North Durham for two years. Now with DukeWELL, I hope to continue helping patients obtain great health outcomes by being as thorough as I can on my end. I enjoy sports, such as soccer and volleyball with family and friends.

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Harry Hill, BS

I’m originally from Fayetteville, NC. I received my Bachelor of Science in Human Services with a Minor in Communications at Wingate University. Starting at Duke, I’m eager to see how I can best help those around me with everything I’ve learned in the past. I enjoy seeing those around me strive for greatness and achieve excellence. In saying so, I cant wait to see what kind of difference I can make here at Duke.

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I was born and raised in Durham, NC, and I am a mother of three boys. I enjoy meeting and working with people from all over. Experiencing the loss of both of my parents within the past year inspired me to become an advocate and voice for patients within the health care system.

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I was born and raised in Durham, NC. I started working at Duke as a COVID Screener in 2020 and soon worked my way to being on the great PHMO staff. I am very excited to be in my roll as a DukeWELL Care Coordinator and to work with different patients and help them get the proper care they deserve. 

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Laquitia Keith

I’ve work with all ages from infant to school age. I’ve worked for the school system's before and after school programs. I was a floater for several Durham daycares. I was a preschool teacher assistant for Durham Head Start. I worked at Duke Primary Care as a medical assistant for drive-up testing sites. My passion always has been to work with kids—I just love their energy and the joy they bring and being able to help them in need and be successful in life.

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Marcia Lee
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Tyra Morgan

I have worked with all ages and enjoy being able to help in any way that I can, from adolescents to the generic population.

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I started my career at Duke in December 2017 as a patient service associate at the Duke Eye Center. Then in 2020, I became a financial care counselor, where I assisted patients with their financial benefits. I worked closely with insurance companies and our providers. I enjoy helping people in anything I do. I look forward to assisting our patients here at PHMO.

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Madison Newcomb

I have joined the DukeWELL team becasue I have always wanted to be a part of the bigger picture when it comes to helping my patients. A lot of patients have left appointments not recieving all of the help that they may have needed. This has always made me realize that we are missing a step in caring for patients. If I can lend a hand or ease my patients into the best care, then I'll do whatever it takes.

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Shawn Newlin

I am passionate about service to our patients here at Duke, both clinically and outside in the public realm. Patients travel from all over the country and beyond because of our reputation in healthcare. I am committed to meet their expectations head on and bring whatever value I can to this already well established health system.

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I graduated from Johnson C. Smith University in Charlotte, NC (J-C-S-U!!!) with a bachelors degree in Political Science, and I'm currently working on a masters degree in Public Administration from Strayer University. I have been a part of Duke Health since 2015, and my absolute favorite part of working for Duke is caring and assisting my patients with their healthcare needs. In my down time, I love spending time with my family and watching my children grow and flourish into little awesome people.

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I have been in customer service for eight years. I feel good giving people the best version of myself and helping in whatever I can. I pride myself in being personable with rich qualities of loyalty and trustworthiness. I like being in a workplace where I will continue to help others and do something I absolutely love: using both of my languages!

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I was born in Wildwood, NJ, but North Carolina is home. I started with Duke in February 2012. I’m so excited to come aboard with DukeWELL. I absolutely love helping and assisting people. I enjoy music and spending time with family.

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Takara Puryear

I have been working in healthcare as a CNA for 14 years. My experience is in long-term and ambulatory care. The work I do is rewarding; I get to help others and make a difference in my patients' lives.

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Martha Robb

I’ve been working in the mental health field for more than twenty years. I’ve had the opportunity to be able to work with this population at different stages and ages. I feel privileged to be able to help our patients meet their goals and milestones.

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"I have a great love for Durham and the Duke Community and love working towards a healthier Durham. I currently serve on the community advisory board for Project Baseline and a former Community Health Organizer for Durham Health Innovations.  I graduated from Livingstone College and am originally from Durham. In my spare time, I love walking the American Tobacco Trail and visiting Duke Gardens."

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I have worked with Duke Access Services as an appointment coordinator and referral specialist. I have also worked with Duke PRMO as a Financial Care Counselor. I am excited to work with DukeWELL to build a healthier community by assisting with coordination of preventive care.

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I have 15 years with Duke. My passions are customer service—being that voice for individuals who do not know where to begin for help—helping our communities and employees to be enlightened with resources that will help with mind, body, and soul.

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Courtney Suggs

I have worked in the customer service field since I was in the ninth grade, and I have developed a passion for helping customers resolve issues while creating a positive image of the company and myself. I’ve proven my ability to listen attentively, solve problems quickly and efficiently, and create good professional relationships with patients. I love providing a safe place for people to receive the help that they need.

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Spencer Tackett, BA
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​I am originally from Guatemala, Centroamérica​. I am bilingual (Spanish-English). I came to the United States when I as 21 years old with my family. I have 3 kids and always tried to participate in their school activities. Now, they are 23, 21, and 16 years old. I love to play sports and be active as well as my three kids. I love my job because I can help people in need find what they need to be healthy and reach their goals. Being bilingual has given me the opportunity to help the members of my community that have communication barriers.

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I was born and raised in Alabama. I am a graduate of North Carolina Central University with a B.S. in Family and Consumer Sciences. I have also earned two Associates Degrees with certifications as a Medical Assistant and Occupational Therapy Assistant (OTA). I have worked in healthcare and in public and private education. I enjoy watching action movies and shows like CSI and NCIS, taking long walks, spending time with my husband and two beautiful daughters, and enjoying holidays with extended family. My favorite vacation destination is the beach, especially the Caribbean.

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I am proud to be a part of DukeWELL. I have been in health care for over 20 years, and I love it. 

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I have a management background in health insurance and as a government contractor. I received a degree in Health Science in 2014. I am currently studying for Healthcare Administration. I owned and managed a group home for Intellectual Disabled adults with critical needs for over 10 years. I have always had a strong desire to assist people with their needs in everyday life. Working as an associate in PHMO allows me to continue bridging the gap for patients by providing the resources necessary to fulfill their healthcare needs and essentials.

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Crystal Williams

I was born and raised in Durham, NC. I have been a part of Duke as a certified medical assistant for twelve years. My work at Duke has allowed me to gain valuable knowledge regarding patient care and access to health care. I am excited to be a part of DukeWELL. 

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I started with Duke in March of 2019 as a Financial Care Counselor at Duke Eye Center. During that time, it was my responsibility to work with patients to resolve any financial barriers related to their healthcare. I am excited to be a part of the Duke PHMO team as a Care Coordinator. I have always had a passion to help people and my community. It’s exciting to be a part of a team that shares that same passion. In my spare time, I enjoy baking, binge watching shows, and spending time with my family.

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Mahogany Woods, BS

I am a graduate of the University of North Carolina at Pembroke, holding a bachelor’s in psychology with a minor in sociology. I have over eight years experience as a patient services associate. I am a proud Durhamite! I am excited to connect patients with valuable community resources that foster positive health outcomes and enhance their quality of life. 

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Jacqua' Young-Wells

Durham raised and I wouldn’t have it any other way! I have a love for YouTube and Google, learning new skills, and spending time with my husband and two children. I’ve found that I’m highly skilled in communication and building relationships, and this led me to DukeWELL. I enjoy listening to other’s life stories, the battles they came across throughout their most difficult journeys, and how they’ve come out on top. The best thing about hearing these success stories is telling others the stories of another and letting them know that they are just as capable of beating any battle if they put in the work. I believe DukeWELL is where it should start! 

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Guadalupe Zambrano Muñoz

I graduated from the University of North Carolina at Charlotte and have over three years of experience working in community-based settings. My favorite part about the work that I do is connecting with community members and helping folks access the resources most beneficial to them.

Dietitians

Dietitians are licensed staff who make sure your meals and nutrition are right for managing your chronic illness.

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Casey Brawn, MS, RD, LDN, CNSC
Casey Brawn
MS, RD, LDN, CNSC

I am a clinical dietitian with experience in rehabilitative care and inpatient intensive care for adult and pediatric patients. I obtained my Master's Degree from North Carolina Central University. I enjoy spending time talking about all things related to food, especially when the topic revolves around seasonal fruits and veggies at the farmers markets. I am especially passionate about supporting breastfeeding moms and ensuring our patients have the access to the nutrition support they need. When I am not talking about food, I enjoy spending time with my family grilling out on the back porch. 

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Greta Germino
RD, LDN, DECS

I was born here in Durham, NC and studied at the University of North Carolina at Greensboro. I selected the field of Human Nutrition and entered healthcare as I genuinely love to help people! My goal is to assist with increasing knowledge, creating a healthy relationship with food while assisting patients in achievement of their individual health goals. Outside of my role at DukeWELL, you will find me in the kitchen cooking with my son and mother or outside taking long walks or bike rides enjoying the seasons of NC. 

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I have been a Dietitian for the past 25 Years. I am passionate about nutrition, and I love working with people. What we put in our body can really impact our lives. Food is fuel, but good food is power. Treat your body with the respect it deserves by nourishing your whole self. 

I love being outside and being active. I enjoy walking my dogs and take pride in my health and theirs. Just like food, activity can set the stage for a lifetime of feeling well. Mindset is everything, so empower your body, mind, and soul. Live Well. 

Pharmacists

Clinical pharmacists are doctors who can support you on the phone by teaching you about your medicines and side effects.

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Holly Alvarado
PharmD, BCPS, CPP

I graduated from the UNC-Chapel Hill Eshelman School of Pharmacy in 2007 and am a Board Certified Pharmacotherapy Specialist (BCPS). Prior to joining Duke, I worked at Dorothea Dix and then practiced as a clinical pharmacist practitioner (CPP) managing lipid and anticoagulation clinics in various Research Triangle locations. I also serve on the advisory board of Pharmacist Moms, a national group dedicated to advocacy for women in pharmacy. My specific areas of interest are cardiovascular risk reduction and mental health.

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Brittney Champagne
PharmD, BCACP, CPP

I graduated from Nova Southeastern University College of Pharmacy. I completed two years of pharmacy residency training with a focus in ambulatory care and population health at Novant Health in Winston Salem, North Carolina. Prior to joining Duke Health, I practiced as a clinical pharmacy specialist, managing lipid, anticoagulation, and primary care clinics at various Novant Health locations.

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Kelly Hubbard, PharmD, BCACP
Kelly Hubbard
PharmD, BCACP

Kelly is originally from Raleigh, NC. After graduating from the University of South Carolina College of Pharmacy, she completed a PGY1 pharmacy residency at Indiana University Health and a PGY2 ambulatory care pharmacy residency at St. Joseph’s/Candler. Prior to joining Duke Health, Kelly worked with Prisma Health Primary Care in Columbia, SC as a clinical pharmacist managing patients with diabetes, hypertension, hyperlipidemia, CAD, and on anticoagulation. She is passionate about helping patients take control over their own health journeys.

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V. Lee Jackson Carter
PharmD, BCACP

Dr. Jackson Carter serves Duke employees and their dependents as senior clinical account executive with Express Scripts. She manages the Duke pharmacy benefit and works with physician leadership on realizing cost savings, improving patient care, and increasing patient safety. Through her efforts at Duke, Dr. Jackson Carter was awarded a "Pharmacy Benefit Management Institute Excellence Award" in 2016 for innovative care management strategies. Dr. Jackson Carter graduated from UNC Chapel Hill with a degree in biology and doctorate in pharmacy. She completed a residency in ambulatory care with Mission Hospitals and holds her ACCP board certification in ambulatory care.

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Amit Patel
PharmD, BCACP, CPP

I obtained my pharmacy degree from the South Carolina College of Pharmacy. I also completed a PGY-1 Managed Care and PGY-2 Ambulatory Care residency with Kaiser Permanente of Georgia. Prior to coming to Duke, I worked as a Clinical Pharmacy Specialist at Harris Health System in Houston, TX, managing patients with diabetes, hypertension, CAD, hyperlipidemia, and on anticoagulation. My interests also include disease state management in the primary care setting. I have a strong passion for improving patient outcomes and educating the next generation of pharmacists.

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Madeline Pryor, PharmD, BCACP
Madeline Pryor
PharmD, BCACP

I graduated from the University of New England in Portland, Maine. I completed two years of pharmacy residency training at Novant Health with an ambulatory care focus. Prior to Duke, I worked at Cone Health in Greensboro as an embedded primary care pharmacist, focusing on management of diabetes, hypertension, hyperlipidemia, asthma/COPD, osteoporosis, and other chronic diseases. I really enjoy building relationships with patients and working collaboratively with the healthcare team to develop the best possible care.

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Cindy Leslie Roberson, PharmD, BCACP, CPP
Cindy Leslie Roberson
PharmD, BCACP, CPP

I obtained my pharmacy degree from the UNC Eshelman School of Pharmacy, as well as a PGY-1 with a focus in Ambulatory Care, and I am a Board Certified Pharmacist in Ambulatory Care. Prior to coming to Duke, I worked as a Clinical Pharmacist at Advocate Medical Group in Chicago, Illinois, managing patients with diabetes, hypertension, heart failure, hyperlipidemia, and on anticoagulation. I also worked as an Assistant Professor at Chicago State University. I am interested in chronic disease states and drug development research. Being a chronic disease state pharmacist has allowed me to help and educate patients regarding preventative medicine. It also has given me the opportunity to educate and mold young pharmacists regarding our profession's role.

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Marie Tuft, PharmD, BCACP, CPP
Marie Tuft
PharmD, BCACP, CPP

I graduated from the UNC Eshelman School of Pharmacy with my Doctor of Pharmacy. I completed PGY1 and PGY2 pharmacy residencies in Ambulatory Care at Virginia Commonwealth University Health and The Ohio State University Wexner Medical Center, respectively. I am a Board Certified Ambulatory Care Pharmacist (BCACP), and I serve as an Adjunct Assistant Professor of Clinical Education with UNC Eshelman School of Pharmacy. Prior to Duke, I worked with WakeMed Primary Care as a Clinical Pharmacist Practitioner (CPP). I am passionate about improving health outcomes by optimizing medications used to treat diabetes, hypertension, and hyperlipidemia to prevent atherosclerotic cardiovascular disease and chronic kidney disease.

Pharmacy Technicians

Pharmacy technicians are licensed staff who can help you on the phone or in your home. They make sure your medicine list is up-to-date, that you are taking medicines safely, and that you are able to get refills on time.

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Melessa Campbell, CPhT
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I am a Certified Pharmacy Technician currently enrolled in Durham Technical Community College pursuing a degree in nursing. I have been in pharmacy since 2004, where I began working in a retail pharmacy as a cashier. An opportunity presented itself when I received the chance to move into a tech position. I became determined to succeed by teaching myself how to read sig codes, brand generic drugs and their uses, and basic pharmacy operations. I quickly recognized the joy associated with successfully working with all backgrounds of people and contributing to the well-being and health of the community. Since then I’ve worked my way throughout various areas or pharmacy including inpatient, IV preparation, chemotherapy, medication administration, and some work with drug efficacy and safety. I am excited about the patient centered work that is being done through DukeWELL and PHMO, and I look forward to contributing to the success of our patients.

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"I am a certified pharmacy technician with over 12 years of experience in sales and pharmacy. I have worked in a variety of pharmacy settings, ranging from IV chemotherapy preparation and medication procurement to prior authorizations and patient assistance. I attended Appalachian State University, where I graduated with a bachelor's degree in cellular and molecular biology with minor concentrations in chemistry and business. I currently serve DukeWELL patients in Orange, Durham and Alamance Counties."

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"I am a certified pharmacy technician who attended Virginia Union University and Chowan University, where I studied allied health sciences with a minor in chemistry.  My retail pharmacy experience began in 2003, when I worked at a local pharmacy and soda shop in my community.  Since then, I have worked in a variety of pharmacy settings, including supporting pediatrics, Duke’s Department of Pharmacy Continuity of Care Program, pharmacy billing, and even working in our U.S. Army Military Treatment Facility pharmacies.  I currently provide home visit support to DukeWELL patients who live in Wake, Durham, Person, Vance and Granville Counties."

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Keaira Pettiford, CPhT

I have been a Certified Pharmacy Technician for the past nine years with experience in independent, retail, and outpatient pharmacies. I enjoy the work I do, because I am able to help patients be consistent with their medication regimen, as well as helping with medication affordability, speaking with insurance companies, or overcoming any barriers preventing them from getting the medication they need, which will result in overall better health for the patient. It is a pleasure to know that my work impacts so many patients to achieve better health.

Occupational Therapists

Occupational Therapists assist people from across a variety of lifespans to engage in the things they want and need to do through the therapeutic use of daily activities (occupations). Occupational therapy practitioners enable people of all ages to live life to its fullest by helping them promote health and prevent—or live better with—injury, illness, or disability.

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Sharise Jones
MS, OTR/L, CLT, CAPS

I am a 2012 graduate from NC Wesleyan College with a B.S. in Exercise Science and 2015 graduate from Howard University (the real HU!) where I received my Master’s degree in Occupational Therapy. I am also a Certified Lymphedema Therapist and initially began my OT career in the adult inpatient acute care hospital setting here at Duke Health. I love being an OT, because I have the opportunity to be creative when incorporating the interests of my patient’s and developing goals that improve their independence, as well as quality of life. I love making a difference, advocating for others, and seeing our community thrive with impactful encounters. I am elated to be a part of the DukeWell team!